Give The Best Customer Experience!
We will provide you with a simple easy to use, all-in-one solution that integrates Omnichannel CC, CRM, Ticketing and tracking system, all in a single platform. It will also allow you to track your interactions through all channels, pull out reports and do analytics all in real time at just a click of a button, making it easy to understand your customers, be responsive, cater to their needs and give consistently great Customer experience. We will handle everything from giving you phone lines to third party integrations. Interested?
You Will Love Go-Experience!
Go Experience is an omnichannel cloud contact center solution that focuses on delivering flexible and agile customer service. The solution blends multiple channels into a single experience while enabling you to configure and deploy your customer experience strategy. It integrates automated routing, real-time interaction and transaction monitoring, predictive analytics, proactive case management and more into a single platform. We help you communicate with your consumers on the channel they prefer at the moment. Our mission is to bring modern communication to every customer interaction – either directly aiding your business or helping it grow. The main feature’s include:
 Go Experience is an omnichannel cloud contact center solution that focuses on delivering flexible and agile customer service.Â
With Go- Experience Contact Center, you can serve customers with multiple queues according to the nature of their requests.Â
Go Experience Cloud’s IVR builder platform allows you to build, deploy, and host your interactive voice response strategy on the cloud in minutes.Â
 Skill based routing will pivot your agent away from complicated routing structures and give them the tools to achieve success.Â
Go Experience cloud contact center provides a CRM that allows you to manage all of your customer support through a single software.Â
Our reporting tool provides an easy way to create and publish customer feedback reports for service user. Our reporting tool provides an easy way to createÂ
Case management helps you resolve customer issues, from the initial call to outstanding cases and overall customer satisfaction.
This application is used to run a outbound campaign where Telemarketers are enabled to dial outbound leads.
Create, manage, publish surveys and collect feedback to provide  assistance in business decision making process.
Delivery
We offer wide range of digital marketing and web development services
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Integration
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Telcos
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